I was looking through the program for an upcoming cloud computing conference and noted a number of sessions devoted to negotiating contracts and service level agreements (SLAs) with cloud providers.

James has more than a decade of experience as a tech journalist, writer and editor, and served as Editor in Chief of TechForge Media between 2017 and 2021. James was named as one of the top 20 UK ...

The cloud uptime debate rumbles on with Hewlett Packard promising their Cloud Object storage service will have at least 99.95% availability, with customers receiving service credits if it’s down. The ...

Santa Clara, Calif.-based OpSource said the new SLA is raising the bar and is a step toward mainstream cloud adoption. The launch of the SLA comes as the OpSource Cloud officially comes out of public ...

As cloud adoption accelerates, organisations rely on Service Level Agreements (SLAs) to define expectations around availability, security, and performance, to access and process data or service use.

AMSTERDAM – 16 February 2012 – INTERXION HOLDING NV (NYSE: INXN), a leading European provider of carrier-neutral colocation data centre services, today announced the results of its cloud computing ...

You’ve probably seen a hundred — or even a thousand — articles criticizing cloud computing service-level agreements (SLA). A common example in those articles is the putatively low Amazon Web Services ...