Retailers must prepare for a paradigm shift in commerce, where autonomous agents act as customers rather than mere tools, according to a top official of a major full-line retailer across the Gulf ...

LLMs and AI Agents are reshaping how the web operates and how consumers interact with it. As AI-powered shopping assistants increasingly drive purchase decisions, retail sites are now serving a dual ...

Picture this: It’s Black Friday 2027, and retail’s biggest “customer” isn’t a soccer mom hunting for deals or a Gen-Z trendsetter. It’s an AI agent representing 50,000 households, armed with ...

Soylent is taking a major step towards integrating aritifical intelligence into its marketing and commerce strategies with the unveiling of Trish, an AI chatbot and spokesperson for the brand. The AI ...

Retailers have spent the better part of 2016 becoming intimately familiar with bots — the good kind, at least, i.e. chatbots that potentially can help them sell more products via social media and ...

No doubt about it, bots are coming. Forgive the hyperbole, but I mean really coming — in a life-changing, business-disrupting way. Think beyond today’s experimental first-generation chatbots on ...