Poor employee retention rates is currently one of the biggest challenges business owners face, leading to a loss of institutional knowledge, valuable skills, and over $1 trillion annually. After all, ...

Health systems aiming to tangibly support their workforces are launching initiatives to boost engagement and retention. Leaders at Adena Health said they have found success through a holistic approach ...

High employee turnover is a persistent challenge for many industries, including retail, hospitality and healthcare. It creates a cycle of recruitment, training and lost productivity that can ...

The last five years have been tumultuous for gaming, with many global brands announcing extensive layoffs, studio closures, and project cancellations. One brand’s latest employee retention figures, ...

According to a Gallup poll published in January, employee engagement in the U.S. dropped significantly in 2024, to the lowest point it’s seen in nearly a decade, with only 31% of employees engaged.

The working-age population in the United States is not growing, at least not enough to measure. With President Trump’s immigration enforcement, we may even have more people leaving the country than ...

Open, effective communication in the workplace creates an environment where employees feel valued, stay engaged, and perform at their best. When companies prioritize clear communication, they improve ...

Integrating AI in contact centers is not just a trend but a necessity for staying competitive in an industry that demands both efficiency and exceptional customer service. By using AI to handle ...

Revenue per employee is an important ratio that looks at a company's revenue in relation to the number of employees it has.