When Sue Fletcher opened her most recent utility bill, "I about had a heart attack." "Because my bill has never been that much. It was more than three times what my typical monthly bill is," she said.

Evergreen’s water and sewer utility has issued a statement to customers after months of water meter and software failures left some finding surprising costs on their monthly bills. Resident Karen Hill ...

Smart meters provide detailed information so a customer can make choices about how and when to use energy and save money, according to Con Edison.